A huge number of businesses have achieved competitive advantage and service differentiation by switching their voice networks to VoIP (Voice over IP).The potential benefits of VoIP are significant to both consumers and businesses alike. They provide a cost effective alternative to traditional telephone networks by lowering costs of infrastructure and operations. VoIP allows for voice communication over packet-switched internet protocol based data networks, rather than through the traditional circuit switched telephony approach.
Benefits of VoIP include:
- Significant cost advantages
- Simplicity and convergence
- Good sound quality
- Provides flexibility
- VoIP is the latest telephony revolution
- Advantageous to businesses
However, without suitable knowledge, VoIP services can be degraded by VoIP application and protocol problems, by basic network problems, or by a combination of both. |